Your website is your best salesperson. It works 24 hours a day, 7 days a week, without rest. But ask yourself: is it working as effectively as it could?
This is not an exaggeration. Amazon increased its annual revenue by several hundred million dollars by changing the color of a single button. Netflix increased registrations by 19% with the color red. The same customers, the same traffic, just a different color. This is the power of color psychology.
How colors affect the brain and why it matters for your business
Our brains process colors 25 milliseconds faster than text or shapes. This means that color affects a visitor before they even read a single word on your page. This is your opportunity to convince them in a fraction of a second that they are in the right place.
Colors work on three levels, all of which affect your business results:
Level 1: Visual hierarchy. Vibrant colors attract attention. If your "Buy Now" button is the same color as the background, no one will see it. But if it is in a strong, contrasting color (e.g., orange on a blue background), it will be the first element a visitor notices. This guides them along a predetermined path: first they read the headline, then the benefits, then they click the button. This is not manipulation, but guidance that benefits both parties – you get a customer, and the customer gets a solution to their problem.
Level 2: Emotional response. Every color triggers a specific emotional response. Red speeds up the heart rate and creates a sense of urgency – that's why you see it in sales and limited-time offers. Blue is calming and creates a sense of security – that's why it is used by banks and insurance companies. Green is the color of confirmation and growth – that's why you see it in "Payment successful" messages or in financial applications that show profits. If you understand what feeling you want to evoke, you can choose the right color.
Level 3: Cultural associations. Some colors have deeply rooted meanings in different cultures. If you sell globally, you need to consider this. For example, in the West, white is the color of purity and weddings, while in Asia it is the color of mourning. In the West, red is the color of danger, while in China it is the color of happiness and prosperity. If you are planning an international expansion, knowing these differences is key.
Logo as the foundation of the entire color palette, start here
Most entrepreneurs make the mistake of starting to design a website "from scratch" and only then trying to incorporate the logo. This is the wrong approach. Your logo is the core of your brand identity and should be the starting point for the entire color palette of your website. Why? Because the logo is what customers already know and associate with your brand. If your website is in completely different colors than your logo, you create confusion and weaken brand recognition.
How to build an entire color palette from a logo?
Whether you already have a logo or are just planning one, follow this step-by-step process:
Step 1: Identify the primary colors of your logo
Your logo usually has 1-3 primary colors. These are the colors you will use as the basis for the entire website.
For example:
• Coca-Cola: Red and white
• Facebook: Blue and white
• Starbucks: Green and white
• FedEx: Purple and orange
Step 2: Determine the color hierarchy (60-30-10 rule)
Now that you know the colors of your logo, arrange them by importance:
• 60% - Neutral color: Usually white, light gray, or beige. This is your background. Do not use the primary color of the logo for 60% of the page, because it will be too intense and will tire the eyes.
• 30% - Primary logo color: This is your "brand" color. Use it for navigation, headlines, icons, borders.
• 10% - Contrast color: This is the color for CTA buttons. If your logo is blue, this color should be orange. If it is green, it should be red or orange.
Step 3: Create contrasting combinations for CTA buttons
This is the most important step for increasing conversions. Your CTA button must be in a color that is complementary to the color of your logo. Complementary colors are those that are opposite each other on the color wheel and create the greatest contrast.
Color wheel – complementary combinations:
• Blue ↔ Orange (e.g., if your logo is blue, the CTA buttons should be orange)
• Red ↔ Green (if the logo is red, the buttons should be green – but be careful, green is also the color of confirmation)
• Yellow ↔ Purple (if the logo is yellow, the buttons should be purple)
• Green ↔ Red/Orange (if the logo is green, the buttons should be red or orange)
What if you have a multi-color logo?
Some logos have more than 3 colors (e.g., Google has 4 colors: blue, red, yellow, green). In this case:
1. Choose one primary color for the website (usually the one that is most dominant in the logo or that best suits your industry).
2. Use the other colors as accents – for icons, illustrations, graphics.
3. CTA buttons should be in a single color – do not mix multiple colors on buttons, as this reduces their effectiveness.
What if you don't have a logo yet?
If you are just starting out and don't have a logo yet, this is a great opportunity to design it at the same time as your website. When choosing colors for your logo, consider:
1. Your industry, see the table above – finance = blue, food = red/orange, etc.
2. Your target audience, young people = vibrant colors, business people = neutral colors
3. Your competitors, if they are all blue, consider a different color to stand out
4. Long-term scalability, avoid trends, choose colors that will still be relevant in 10 years
The golden rule: A logo should have 1-2 primary colors. More than that is too complicated and makes consistency difficult.
Traps that destroy trust and how to recognize them on your site
There is also a dark side to the use of colors, called "dark patterns". These are tricks that may bring short-term results, but in the long run, they destroy the trust and reputation of your brand. A study by the European Commission showed that 97% of apps and websites in the EU use at least one dark pattern. This does not mean that it is okay, it means that the competition for customer trust is even greater.
Trap 1: Misleading buttons
What it is: A button that benefits the company is in a vibrant, attractive color, e.g., "Accept all cookies" in green, while the button that benefits the user is barely visible, e.g., "Reject all" in light gray.
Why it's bad for business: The user feels deceived. When they realize they have been misled, you lose their trust forever. Even worse, they will share their bad experience with others through negative reviews and comments on social media.
How to fix it: Both buttons should be equally visible. If you want the user to accept cookies, explain why it is beneficial for them, e.g., "Accept cookies for a better user experience," rather than visually forcing them into this decision.
Trap 2: Hidden costs
What it is: Additional costs (shipping, insurance, commission) are written in light gray on a white background, so the user only notices them at the last step of the purchase.
Why it's bad for business: This is the main reason for abandoned carts. The user feels deceived and abandons the purchase at the last moment. Even worse, they will never return.
How to fix it: Display all costs clearly and early. Use normal, black text. If shipping is free, emphasize this with a green color and a large inscription. Transparency builds trust, and trust builds long-term customers.
Trap 3: Fake urgency
What it is: Red inscriptions "Only 2 left in stock!" or "Offer expires in 10 minutes!", which are not true, but are displayed to every user.
Why it's bad for business: If the user finds out you are lying (e.g., they return the next day and see the same message), you have lost their trust forever. In addition, if you do this regularly, you become "the one who always cries 'wolf'", and users will no longer take your warnings seriously.
How to use it ethically: If you really have a limited stock or a limited-time offer, display it. Use red for emphasis. But be honest. In the long run, honesty is always more profitable.
How to measure the success of your changes? (A/B testing in practice)
Theory is nice, but the only way to find out what really works for your specific target audience is testing. A/B testing is a method where you show half of the visitors version A (e.g., a green button) and the other half version B (e.g., an orange button), and then measure which version achieves better results.
How to start with A/B testing of colors:
1. Choose one element to test. Start with the most important CTA button. Do not test multiple things at once, otherwise you will not know what influenced the result.
2. Create a hypothesis. E.g., "An orange button will achieve a higher click-through rate than a blue button because it stands out more from the blue color scheme of the page."
3. Use an A/B testing tool. Google Optimize (free)...
4. Let the test run long enough. You need at least 1000 visitors per version for the results to be statistically significant. This can take from one week to one month, depending on your traffic.
5. Analyze the results. If the difference is greater than 10% and statistically significant, you have a winner. Implement it permanently.
6. Repeat. Once you have optimized the button, test the next element (e.g., the color of the headline, the background of the section).
Real-world example: One of our clients, an online store with sports equipment, tested the color of the "Add to cart" button. The original version was blue (consistent with the logo), and the test version was orange. The result: orange increased clicks by 18%. With 50,000 visitors per month and a 3% conversion rate, this means 270 additional orders per month. Just by changing the color of one button.
Colors are an investment, not an expense
Choosing the colors for your website is not just an aesthetic decision, but one of the most important business decisions you can make. The correct use of color psychology is one of the cheapest and most effective methods for optimizing your website, increasing sales, and building a strong brand.
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